Category Archives: Organisational Development

Healthwatch Birmingham offers free ‘TripAdvisor’ style feedback tool for health and social care providers

Healthwatch Birmingham, the local champion for health and social care, is making it easier for organisations to capture the views of patients and service users by adding a feedback tool to their websites. Birmingham groups providing NHS health, social care or wellbeing services can benefit from a new ‘rate and review widget’, which operates in a similar way to consumer

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To merge or not to merge?

The current challenging fundraising and commissioning climate does not offer the most fertile ground for two or more Voluntary and Community Sector Organisations (VCSOs) to sow the seeds of a merger. Many charities see merger as the only alternative to closure. Others feel compelled to merge by commissioners who expect to deal with larger organisations. But handled in a positive

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