Monthly Archives: August 2017

Healthwatch Birmingham offers free ‘TripAdvisor’ style feedback tool for health and social care providers

Healthwatch Birmingham, the local champion for health and social care, is making it easier for organisations to capture the views of patients and service users by adding a feedback tool to their websites. Birmingham groups providing NHS health, social care or wellbeing services can benefit from a new ‘rate and review widget’, which operates in a similar way to consumer

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How to link local people to new infrastructure projects

How can an area’s ‘micro’ assets – its people and neighbourhood groups – be connected to ‘macro’ developments taking place? A project in the west Midlands is connecting locals, including asylum seekers, to a new hospital development, as Conrad Parke explains. What is Urban Innovative Actions? Urban Innovative Actions (UIA) is a European Commission initiative giving urban areas funding to

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